A seat is one user's place on a course. When every seat on a marketplace course is taken, Assign Users is greyed out until you buy more. You do that from the Courses page - the seats are added to the same course, so nobody loses their progress and you do not end up with a duplicate.
Check how many seats you have
Open Courses in the left-hand menu. The Licenses column shows how many seats are still free - 0 means they are all in use.
Click the course title for the full picture. License Seats shows seats used against seats owned, alongside how many users are enrolled, how many have finished and how many are part-way through.
Buy more seats
- Open Courses in the left-hand menu.
- Find the course and click the ⋮ menu in the Actions column.
- Choose Buy more seats.
- Your cart opens with that course already in it. Set how many seats you need with the - and + buttons - one seat is one user - and the total updates as you go.
- If you have a Promo or coupon code, enter it and click Apply.
- Click Proceed to checkout, check the billing address and card, then Place Order.
The seats are added to your LMS as soon as the order goes through. Back on Courses the Licenses count goes up and Assign Users is available again.
If you do not see Buy more seats
Only courses you bought from the marketplace have seats, so only those offer the option. The Type column tells you which is which.
- Marketplace - the menu offers Assign Users and Buy more seats.
- Internal - a course you built yourself. There is nothing to buy, so the Licenses column shows a dash and the menu offers Edit Course, Assign Users and Delete Course instead. Assign it to as many users as you like.
Courses included in a Coggno Prime subscription are covered by your plan rather than by seats - add them from the Marketplace instead.
Next steps
- Assign courses to users and groups
- In-App Marketplace - buying and managing courses inside your LMS
Billing questions live under Billing in the left-hand menu, or email support@coggno.com.