How to Receive Your Certificate Follow


Your Certificate of Completion will be emailed to you as soon as you complete the course and the course evaluation survey. You can also find your certificate in the My Certificates page.

Please note on the following:

  • Your name will be printed on the certificate exactly as it was entered into the system when the account was set up. If your name is misspelled or incorrect, please update your account information under Settings and contact support ( to generate a new certificate.
  • Please check your junk/spam folder in case your email provider filters the email. Your certificate will come from this address
  • There are also instances such where it may take 24-48 hours to receive your certificate. Please check with support if you have not received your certificate within the 24-48 hours time frame.

Here are some screenshots to guide you.




Still unsure? Contact us here.