How to reset your license for recertification Follow

How to reset your license for recertification

(Make sure you have enough licenses in your account to recertify yourself or your employees. 1 license = 1 user. To buy more licenses, please see https://coggno.zendesk.com/entries/22050744-How-to-Buy-More-Licenses)

For Administrators:

1. Click Name

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2. Click course title, on right hand side - click Reset

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3. Click OK to confirm

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4. The system will inform you that the “old” module has been removed.

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5. Go back to the first page where the names are listed, click Name, and the course has been automatically distributed to the account.

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For Individual Accounts

Click the Reset icon as shown below.

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Still unsure? Contact us here.