How to reset your license for recertification
(Make sure you have enough licenses in your account to recertify yourself or your employees. 1 license = 1 user. To buy more licenses, please see https://coggno.zendesk.com/entries/22050744-How-to-Buy-More-Licenses)
1. Click Name
2. Click course title, on right hand side - click Reset
3. Click OK to confirm
4. The system will inform you that the “old” module has been removed.
5. Go back to the first page where the names are listed, click Name, and the course has been automatically distributed to the account.
For Individual Accounts
Click the Reset icon as shown below.