How to Reset your License for UST Recertification - Training Hub Follow

How to Reset your License for Recertification

(Make sure you have enough licenses in your account to recertify yourself or your employees. 1 license = 1 user.

NOTE: Always do a reset before the user takes the course otherwise, it won't generate the updated certificate.

To buy more licenses, please see

1. Log-in to the admin account.

2. Click on the Users button (located at the top part of the page).



For resetting individual licenses:

3. Either go to your Groups or your list of Users, click on the name of the user



4. Scroll down to the Modules portion, click on the three-dot icon beside the name of the course and click the Reset License


For resetting group licenses:

3. Click on the Group then click on the Licenses Tab. Click on the Reset Licenses button.



Still unsure? Contact us here.